Distribution across 35 profiles.
Middle half of Customs Brokers score between 34% and 40%.
0%
50%
100%
p10 · 28%
44% · p90
Task breakdown by work type
On-screen work45%
Done entirely on a computer. High AI exposure — these tasks are already in the automation zone.
In-person + screen23%
Physical sensing, digital output — e.g. interviewing someone then writing a report. Partially protected.
Computer + action0%
Computer input, real-world output — needs someone to act on it, not just software.
Fully in-person32%
No computer required. Furthest from automation — the strongest human advantage.
Typical tasks
3 synthetic profiles for a Customs Broker, ordered by automation exposure.
Tab between them to see how task mix drives the score difference.
TaskTimeTypeExposure
Reviewing and classifying imported goods according to the Harmonized Tariff Schedule (HTS) to determine applicable duties and taxes
29%AD
23%
Preparing and submitting customs entry documents (e.g., CBP Form 7501) electronically to government agencies for clearance
20%DD
67%
Coordinating with other government agencies (e.g., FDA, USDA) for shipments requiring additional permits or inspections
deep expertisesocial core
17%AA
2%
Communicating with importers, freight forwarders, and carriers to gather shipment details, resolve discrepancies, and ensure compliance with regulations
deep expertisesocial core
15%AA
0%
Staying updated on changes in trade laws, tariffs, and compliance requirements to advise clients and adjust processes accordingly
deep expertisesocial element
13%DD
22%
Resolving customs holds, exams, or audits by providing additional documentation or clarification to customs authorities
deep expertisesocial core
2%AA
0%
Calculating and verifying duties, taxes, and fees owed on shipments, including applying trade agreements or exemptions where applicable
1%DD
91%
TaskTimeTypeExposure
Preparing and submitting customs entry documents (e.g., CBP Form 7501) electronically to government agencies for clearance
21%DD
86%
Communicating with importers, freight forwarders, and carriers to gather shipment details, resolve discrepancies, and ensure compliance with regulations
some context neededsocial core
18%AA
8%
Calculating and verifying duties, taxes, and fees owed on shipments, including applying trade agreements or exemptions where applicable
17%DD
60%
Reviewing and classifying imported goods according to the Harmonized Tariff Schedule (HTS) to determine applicable duties and taxes
17%AD
23%
Resolving customs holds, exams, or audits by providing additional documentation or clarification to customs authorities
deep expertisesocial core
10%AA
3%
Staying updated on changes in trade laws, tariffs, and compliance requirements to advise clients and adjust processes accordingly
deep expertisesocial element
9%DD
32%
Coordinating with other government agencies (e.g., FDA, USDA) for shipments requiring additional permits or inspections
deep expertisesocial element
6%AA
0%
TaskTimeTypeExposure
Preparing and submitting customs entry documents (e.g., CBP Form 7501) electronically to government agencies for clearance
26%DD
97%
Staying updated on changes in trade laws, tariffs, and compliance requirements to advise clients and adjust processes accordingly
deep expertisesocial element
20%DD
30%
Resolving customs holds, exams, or audits by providing additional documentation or clarification to customs authorities
deep expertisesocial core
17%AA
0%
Calculating and verifying duties, taxes, and fees owed on shipments, including applying trade agreements or exemptions where applicable
12%DD
62%
Reviewing and classifying imported goods according to the Harmonized Tariff Schedule (HTS) to determine applicable duties and taxes
11%AD
26%
Communicating with importers, freight forwarders, and carriers to gather shipment details, resolve discrepancies, and ensure compliance with regulations
deep expertisesocial core
10%AA
4%
Coordinating with other government agencies (e.g., FDA, USDA) for shipments requiring additional permits or inspections
deep expertisesocial core
0%AA
0%
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AI tools for this role
Tools relevant to the most automatable tasks in this profession.
